A new survey out from the software
company, Clarizen, states that U.S. employees are spending more time than ever
– almost nine hours of the work week -- preparing for and attending meetings.
What’s worse is that more than a third of those polled felt that these meetings
were unnecessary and a waste of time.
Seeing this, it’s easy to
understand why most employees have given up on the possibility of better
meetings. Change can seem hopeless, but it’s not. The key for organizations and
employees alike lies in questioning the practices that we have not examined
before -- the myths that we hold as true.
Most people realize that
meetings should have agendas, should stay on track, and should finish on time.
In fact, if you were to ask your group these two questions, you’ll find that,
for the most part, people know what needs to be done to have effective
meetings.
·
What do you wish were true about meetings you lead that isn’t true now?
·
What do you wish were true about the meetings you attend that isn’t true now?
Try it, and you’ll find
the lists to be almost identical. For example:
·
Have an agenda and stick to it.
·
Start and end on time.
·
Manage the people who tend to dominate the conversation.
·
Get more people involved in the conversation.
·
Make decisions and get things moving.
·
Don’t call a meeting if we don’t have anything to talk about.
·
Do something about distractions.
This article is about
items that will not be on either list. Here are the six biggest myths about
meetings today:
Managers should run their own meetings.
If there are only five
people in your meeting, run it yourself. If there are 20, no way. Your
attention and devoted listening are too important for you to be distracted by
trying to manage the conversation. Instead focus on: What value are you getting
from the conversation; when does the group need your perspective; what feedback
might you have for individuals in your group as you watch them interact in a
group setting?
Writing the meeting summary is secretarial work.
People are running from
one meeting to the next. Often your meeting ends only because the next group
wants the meeting room. Unless you write concise, clear meeting summaries, what
you talked about and decided in this meeting will disappear—and quickly. The
person who summarizes the meeting has tremendous influence and power over the
future. Find someone who has a gift for writing and understands the importance
of getting a one-page summary out within an hour—this might be your best
engineer, IT analyst, or salesperson.
Information sharing is a good use of time.
Meetings are about moving
the organization forward. They are about making decisions, reaching
alignment and orchestrating action. It’s rare that sharing information does any
of these things. If information sharing dominates the agenda, you are not
respecting the time and talent in the room. Target to spend only 10 to 15
percent of your time on sharing information.
You can count on people to do what they say they
will do.
We all know that people do
not keep their word. Good, hardworking, well-meaning people do not do what they
say they will do because they are busy and working more hours than they want to
work. Culturally, it’s okay…it’s just not a big deal anymore for people to be
unreliable. If you want progress, you must ask people for specific commitments
with dates, and you must follow up with them along the way.
PowerPoint always adds value to a meeting.
PowerPoint is wonderful
for covering lots of information in a way people can follow. The question is:
Do you want a presentation or a conversation? PowerPoint puts people into a
default position of thinking about other things and not asking questions. They
are basically waiting for the presentation to be over. Think about this in
terms of project updates. Are you looking for a simple 10-minute update on how
the project is going, or do you want a rich back-and-forth conversation about
the project? Which approach allows your leadership team to truly support and
impact the project?
Calling on people is harmful.
I get it. Do not call on
people to embarrass, dominate, or control them. Do not put people on the spot
or catch them off-guard. Still, if you want a balanced conversation that is
rich with ideas and different points of view, you must call on people to get
their insights if they’re not offering them on their own.
This is the perspective
that almost everyone has when they walk into a meeting—I’ll speak if I feel like it.
As a consequence, those who love to talk do, and those who don’t, don’t. How is
that working for you so far?
Dispelling these myths and
introducing change to your organization will be easier than you think. As we’ve
seen from the Clarizen survey, you are not alone in the way that you feel –
almost everyone wants meetings to be better. Take the first step now, and go
out to find your allies. Change will come shortly after.
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